Hover over the microphone button to set it to a higher level (approx. Your microphone is muted (there is a red “no” symbol over your microphone button). There is an issue with sound levels in your OS mixer. Your speakers are off, disconnected, or damaged. Your speaker level is set to mute or “0”. You have the wrong audio device selected. If the problem still persists after checking these, consider restarting the call or using headphones. Having them too loud can create feedback. Make sure the volume of your speakers are at a reasonable level. Make sure that your microphone level is set to an appropriate level (we suggest around 30). Make sure your microphone is not too close to your speakers. I am hearing feedback or echo when I talk or when others talk. If you still have audio issues, consider restarting the call. To turn it off, go to Options>Audio and uncheck the “enable Party Mode” checkbox, or use the keyboard shortcut indicated in the tooltip over the Party Mode icon located in the area above your self view. An Icon will appear in the area above your self view. You may be in “Party Mode” (an audio mode designed for loud spaces). I’ve been told I am too loud and my mic level is set to my normal level. If it works in another application but not in Beam, please contact support. If it doesn’t work in any application, you may try unplugging/replugging your device or restarting your computer. If it’s a camera, verify that it is detected in FaceTime, Photo Booth, or other Mac webcam software. If it’s an audio device, open System Preferences, go to the Sound pane and verify that the device is present in Output or Input. If it’s a webcam, check to see if it works properly using another application (the Camera app on Windows 8, Skype or Google Hangouts). In the Playback and Recording tabs, check that the device you expect is present and enabled. If it’s an audio device, open the Control Panel and find the Sound settings. Then, check to make sure that your OS has them enabled. What should I do?Ĭheck to ensure that your device drivers are up to date, that the devices are plugged in, and that they are properly connected. My camera, mic, or speakers fail to be found.
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